Author Archives: Dave Nguyen

Sacramento Computer Repair Services: 3 Reasons You Should Use Onsite Computer Repair

Computer repair Sacramento

Computer repair companies have traditionally fixed consumers’ computers in their tech shops, but these days things are moving towards onsite computer repair. Consumers want their problems fixed as fast and conveniently as possible. 

Smart computer repair company’s understood that they had to offer onsite computer repair services to compete in the then, evolving market. Nerds On Call, a Sacramento computer repair company was one of the first to implement onsite computer repair and then online computer repair (a topic for another day).

These days having a computer repair technician come to your home or place of business is the norm. Although it’s common knowledge that onsite computer repair costs more, consumers know that the benefits far outweigh the cost. 

Below we’re going to discuss the top 3 benefits of onsite computer repair. 

#1 Convenience

With traditional in-shop repairs, you have to deal with more hassles. Especially if your desktop is having a computer problem and it’s not an all-in-one type device. Imagine unplugging all the cables, being without a computer for a day (if you’re lucky), and then returning home with your fixed computer only to try and remember how all the plugs fit in before. Not to mention any furniture hassles that get in the way. 

Granted if your computer problem is on your laptop, it might be more convenient and economical to bring it into a shop. However, there are some cases where it might not be. See reason #3.

#2 Save Time Away From Your Computer

In-shop repairs require you to bring in your device and wait to see if techs have availability for your computer to get fixed that day (tip: always try and sent an appointment!). Depending on how many technicians are on staff, your computer might not be able to get fixed in one day. And some problems such as a laptop screen repair can take up to 7 days (this includes parts being delivered). 

This time delay away from your computer, which in some cases is still “usable” can be put you at a disadvantage from your work or schoolwork. When you use onsite computer repair, you’re usually going to set up an appointment and talk to a technician in advance. Sticking to our laptop screen repair example, if you were to have an onsite repair, this could save you days of waiting for parts to arrive. Instead, your screen will only be fixed once the repair technician is ready and has the necessary components to get the job done. This saves you hours of time!

#3 Environment Troubleshooting

Sometimes there are external devices that cause problems that could only be seen at home or a place of business. The real problem could have nothing to do with what’s internally going on with the computer. Because the machine is “onsite” and in its natural environment, technicians will be able to understand the entire picture and diagnose a problem quicker. 

An example could be a customer says, “my computer isn’t connecting with my printer.” Well, the computer could be excellent, and the real problem is with the printer and wifi configuration. Another example could include your computer is only making sounds when you’re at home and not when it’s brought into the shop. These type of situations can only be addressed on site.

Conclusion

Onsite computer repair is not for every situation, but you can’t beat it when it comes to convenience, saving time, and onsite troubleshooting. Onsite services in Sacramento, California are not going to cost you an arm and a leg. There are companies, like Nerds on Call, who offer affordable onsite prices. The additional costs versus in-shop repairs are driving to a customer’s location, gas, and labor of work done. 

To learn more about onsite computer repair visit: https://callnerds.com/computer-repair-sacramento/

Best Appliance Repair in Sacramento [Besides Sears]

Appliance Repair in Sacramento

Are you looking for the best appliance repair company in Sacramento?

We recently were searching for a good company that could repair our office refrigerator. Since we’re a local company as well, we wanted to help out and do business with a local small business. We are doing business in our local Sacramento area instead of going directly to Sear’s appliance repair services.

After researching a few options, we decided upon the Sacramento appliance repair company Prestige Appliances. They’ve been in Sac area since 2015 and have multiple appliance repair services for both local residents and can handle commercial projects as well. We went with them because it’s a family-owned business and well reviewed on Yelp.

The following are the appliance repair services they provide.

Kitchen Appliances:

  • fridges
  • freezers
  • wine coolers
  • ovens
  • stoves
  • cooktops
  • ranges
  • Over-range microwaves
  • dishwashers
  • steam ovens

Laundry Appliances:

  • washing machines
  • dryers
  • washer/dryer combos.

Tips When Choosing Sacramento Appliance Repair Company

Although it’s always nice to support local businesses instead of big branch stores like Home Depot or Sears, there are a few things to consider before deciding on a local service.

Tip #1: Check If They Can Repair Your Brand(s)

best appliance repair sacramento

Not all companies keep up with technology. If you bought the latest high-end refrigerator for your home, you need to make sure the company you’re considering has worked with the brand and model before.

This is something we checked with Prestige Appliances before booking a repair with them. Thankfully hey had already listed the brands they work with so it was just a matter of scheduling our repairs.

Tip #2: Check Their Customer Reviews

Legit customer reviews are one of the most significant factors in buying decisions. This is especially true when it comes to repairs. You want to know that the company can do what they say they can from their past customers. Yelp is a great place for customers to see reviews before they buy.

To do this, type in the company name into Google along with your city name and Yelp (in case they have multiple locations). For example, type in “Prestige Appliances Sacramento Yelp,” and you’ll find the company’s Yelp profile and see their ratings best out of 5 stars. You’ll see the good, the bad, and sometimes the ugly.

Another popular source to check on customer reviews is Google Reviews. You can see a company’s reviews by simply typing their company name in Google. Note: you may not see Google reviews if the company has not set up a Google My Business account.

Tip #3: Check What They Do Not Repair

Similar to our first tip, you’ll also want to check what the company does not repair. We had a refrigerator and microwave that needed to be repaired, but Prestige Appliances doesn’t service countertop microwaves. We decided to get a new microwave, so this ultimately didn’t deter us from our choice. So if you have multiple appliances that need repairing, double check this when calling around for the best quotes!

Conclusion

Prestige Appliances has excellent customer service, and we consider them to be one of the best appliance repair companies in Sacramento. They were able to schedule us the same day and beat out the competitor’s pricing in our area. Be sure to give them a call!